bob88 Terms and Conditions
Please read these terms and conditions carefully before using the bob88 platform. This document sets out the legal agreement between you and us.
1 General Provisions
bob88 is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between bob88 and each registered user of the platform ("Member").
These Terms apply to all products, services, games, promotions, and sections of the bob88 website. By creating an account on bob88 or using the platform, you give your full consent to these Terms, our Privacy Policy, and our Responsible Gaming Policy.
bob88 reserves the right to modify these Terms at any time. Members will be notified of significant changes. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
2 Account Registration
A valid personal account is required to participate on the bob88 platform. All information provided at the time of registration must be true, accurate, and complete.
2.1 Registration Terms
- Each individual may create only one account. Multiple accounts held by the same person are strictly prohibited.
- The name, date of birth, address, and contact details provided at registration must be accurate.
- The member is solely responsible for keeping their account password confidential.
- Transferring or selling an account to another person is strictly prohibited.
- Any unauthorised access to the account must be reported to bob88 Support immediately.
2.2 Updating Your Information
If any information on the account changes, the member must notify bob88 immediately via live chat support or email. The member is responsible for any issues arising from incorrect or incomplete information.
3 Age Verification and Identity Confirmation
The bob88 platform is for individuals aged 21 and above only. Participation by minors is strictly prohibited.
bob88 reserves the right to verify a member's identity and age at any time. The following documents may be requested as part of the verification process:
- A copy of a National ID (NID) or passport.
- Proof of current address (utility bill or bank statement).
- Proof of ownership of the payment method used.
Withdrawals may be held until verification is complete. Registering with false information may result in account cancellation and balance forfeiture.
4 Deposits and Withdrawals
4.1 Deposit Terms
The minimum deposit amount on bob88 is ৳300 (three hundred taka). This minimum applies to all payment methods.
bob88 accepts the following payment methods: bKash, Nagad, Rocket, Upay, and direct bank transfer. Account details must be provided correctly at the time of deposit. The member is responsible for any loss of funds resulting from incorrect information.
- Deposits must come only from the member's own payment account.
- Deposits made through a third party are strictly prohibited.
- Gambling with credit card funds or borrowed money is strongly discouraged.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals will only be made to the same payment method used for the deposit.
- Withdrawals may be restricted until the wagering requirements on any active bonus have been met.
- Withdrawals will be held until identity verification is complete.
- In cases of suspected suspicious activity, withdrawals may be delayed pending investigation.
5 Bonuses and Promotions
bob88 offers various types of bonuses and promotional offers. All bonuses are granted under specific conditions, and failure to meet these conditions may result in the bonus being cancelled.
5.1 Welcome Bonus
New members are eligible for a 150% bonus on their first deposit, up to ৳5,000. The wagering requirement for this bonus is 10x (deposit amount plus bonus amount).
5.2 General Bonus Terms
- To claim a bonus, you must read and agree to the specific terms and conditions of the relevant promotion.
- Claiming a bonus more than once from the same person, device, IP address, or payment method is prohibited.
- If a withdrawal is made before the wagering requirements are met, the bonus and any winnings earned from it will be forfeited.
- bob88 reserves the right to modify, suspend, or cancel any promotion.
- If bonus abuse is suspected, bob88 may investigate the relevant account and cancel the bonus.
6 Betting Rules
All betting activity on bob88 is conducted under fair and transparent rules. Each game and betting section has its own specific rules, which are displayed on the platform.
- Once a bet is confirmed, it cannot be changed or cancelled.
- If a bet is cancelled due to a technical issue, the bet amount will be refunded.
- In sports betting, final decisions are made after the official result is announced.
- Bets connected to match fixing or any form of manipulation will be cancelled and the relevant account may be closed.
- Maximum bet limits are set by bob88 and are subject to change at any time.
7 VIP Program
The bob88 VIP program has five tiers. Members can advance to higher tiers through regular gaming activity and enjoy greater benefits.
- Bronze: Weekly cashback of up to 0.2%.
- Silver: Weekly cashback of up to 0.3%.
- Gold: Weekly cashback of up to 0.5%.
- Platinum: Weekly cashback of up to 0.6%.
- Diamond: Weekly cashback of up to 0.8%.
VIP tier cashback and other benefits may be changed by bob88 without prior notice. bob88 reserves the right to revoke VIP status in cases of benefit abuse.
8 Responsible Gaming
bob88 firmly believes in responsible gaming. Gaming should be enjoyed as a form of entertainment, not as a way to solve financial problems.
- Members can set their own deposit and betting limits.
- Contact support to request a temporary break or self-exclusion.
- If signs of addiction appear, seek professional help immediately.
- Use parental controls to prevent minors from accessing the account.
For more information on responsible gaming, visit our Responsible Gaming page.
9 Prohibited Activities
The following activities are strictly prohibited on the bob88 platform and may result in account cancellation and balance forfeiture:
- Creating or operating multiple accounts.
- Operating an account on behalf of a third party.
- Bonus abuse or systematic bonus hunting.
- Using software, bots, or automated tools in any game.
- Colluding or conspiring with other members.
- Exploiting any error or bug in the platform's software or systems.
- Money laundering or any illegal financial transaction.
- Inappropriate behaviour or threats directed at bob88 staff.
- Participating in match fixing or sports manipulation.
10 Account Closure and Suspension
bob88 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
- Violation of any clause in these terms and conditions.
- Registering with false or misleading information.
- Evidence of suspicious financial transactions or fraud.
- Failure to complete age verification.
- Attempting to access an account after a self-exclusion request.
Members may also voluntarily contact support to close their account at any time. After account closure, any verified balance will be returned to the member's registered payment method, unless that balance is subject to forfeiture due to a breach of these terms.
11 Limitation of Liability
To the maximum extent permitted by applicable law, bob88 accepts no liability for the following:
- Loss of a game due to internet disconnection or technical failure.
- Delays or failures on the part of third-party payment processors.
- Unauthorised access resulting from the member leaving their account details unsecured.
- Service interruption due to force majeure events such as natural disasters, war, or government restrictions.
bob88 is committed to maintaining a safe and reliable gaming environment and will work to resolve any technical issues promptly.
12 Privacy and Data Protection
bob88 places the highest importance on protecting members' personal information. All data is secured by SSL encryption. For full details on how we collect, use, and protect your data, visit our Privacy Policy page.
Members' personal information is not sold to third parties. However, certain information may be shared where required by legal obligation, fraud prevention, or payment processing.
13 Changes to Terms
bob88 reserves the right to partially or fully modify these Terms at any time. Members will be notified of significant changes via their registered email or through a notice on the platform.
Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions. It is the member's own responsibility to visit this page regularly and stay informed about the latest version of the terms and conditions.
14 Contact & Dispute Resolution
If you have any questions, complaints, or disputes, please contact bob88 support through the following methods:
- Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
- Email: [email protected]
For any dispute, it is recommended to first attempt resolution via live chat. After receiving a member's complaint, a resolution is generally attempted within business days. It is advisable to confirm all formal communications via email.